Shipping policy

Shipping and Delivery Policy

Last updated: October 18, 2026

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should therefore be read alongside our main Terms.

Order Processing

All orders placed on Dood Woof are processed within 1 to 3 business days (excluding weekends and holidays). Once your order has shipped, you'll receive a confirmation email with tracking details.

Shipping Rates & Delivery Estimates

We offer free economy shipping on U.S. orders of $1 or more. Economy shipping from our Houston fulfillment location typically takes 5 to 8 business days after processing. Available shipping methods and estimated delivery times are shown at checkout and may vary by fulfillment location and destination. Delivery times are estimates and are not guaranteed.

Faster Shipping Options

Paid Standard shipping from our Houston fulfillment location typically takes 3 to 4 business days after processing, where available. Available options and charges are shown at checkout.

Delivery Location

We currently ship exclusively within the United States. International shipping is not available at this time.

Tracking Your Order

As soon as your order ships, we'll send you a tracking number via email. 

Damaged, Lost, or Stolen Packages

If your order arrives damaged, or if your package is lost or stolen, please contact us immediately at hello@doodwoof.com, and we'll resolve the issue promptly.

Returns & Exchanges

For information about returns and exchanges, please review our Return Policy.

Contact Us

If you have any further questions or comments about this policy, you can contact us by: